NAWBO Atlanta Lunch & Learn - August | NAWBO
 

NAWBO Atlanta Lunch & Learn - August

Thursday, August 8, 2019 - 11:30am1:00pm
The Georgian Club
100 Galleria Pkwy SE
17th Floor
Atlanta, GA 30339
United States

Branding, From the Inside Out
Strengthen Your Marketing Through Your Customer’s Experience

Speaker: Kimberly Sundt, CEO of Inspired Hospitality 

Today’s marketing and branding is not about your product or service. It is about your customer. It is about the emotional connections that you make, and about affecting the way your customers feel. It is about creating experiences that they can’t help but talk about. 

About Kimberly:

Kimberly works with boutique businesses to bring together marketing, customer experience, and execution. With 25 years in public relations, marketing, customer experience and events, Kimberly takes the top skills she learned in hotels, retail and design and delivers creative solutions for her clients. This framework results in brands that resonate, have a soul, and live through all parts of a business. Her popular blog is Pineapple Ponderings, thoughts on the style and business of hospitality.

Takeaways:

  • How to better understand your customers
  • How to identify touchpoints and keep them consistent. 
  • Creating emotional connections with your customers
  • I’ll also give you a link to a private website page with all resources and workbooks! 

Premier Member Level Only- $40
Affiliate, Introductory Member Level and Guests - $45
Non-Member - $50