Southern Nevada Business Lunch: Turn Your Customers Into Raving Fans with Dawn Shuler | NAWBO

Southern Nevada Business Lunch: Turn Your Customers Into Raving Fans with Dawn Shuler

Dawn Shuler
Tuesday, July 24, 2018 - 11:30am1:00pm
Cili Restaurant at Bali Hai Golf Club
5160 S Las Vegas Blvd
Las Vegas, NV 89119
United States
Registration Deadline: 
July 22, 2018 - 11:15pm

A repeat customer has a 60-70% chance of converting to more sales! That means your focus needs to be more on client retention rather than the constant gerbil wheel of trying to bring on brand-new customers. Turn your customers into raving fans, and they're that much more likely to buy from you... again and again and again.

But let’s keep going deeper… along with creating repeat buyers, you also want to create raving fans.

According to the New York Times, 65% of all new business comes from referrals. That means on average, two-thirds of consumers make purchases because someone they know recommended a particular product or service.

See how important it is that you truly connect with your prospects and clients, and provide stellar customer service? Because there’s nothing like a raving fan to help you build your business.

Understand why people buy and the language of their buying decisions
  - Learn to speak in your customer's language to better connect with them
  - Increase your confidence in the sales process
  - Uncover what your clients and customers truly WANT
  - Discover the elements of a customer service nurturing campaign that put your customers front of mind and keep them coming back for more

As a business coach and consultant since 2005, Dawn Shuler helps her clients solidify their brand and message, create efficient systems and processes, design more effective and powerful sales processes and presentations, and ensure an appropriate, consistent communication and customer service system throughout the organization. In addition, Dawn is a Level 3 Licensed Certified Trainer for BANKCODE™, a values-based personality profiling system that has been scientifically-proven to predict buying behavior. She is a highly sought-after speaker with an emphasis on authentic sales training for women, working only in one's Zone of Genius, and working from the Deeper Why. Dawn's personal Deeper Why is to help people claim their Authentic Selves and manifest them into thriving businesses.